We save you time, hassle and money when you need to purchase custom imprinted merchandise like decorated apparel, calendars, mugs, pens, and anything else you can imagine!
For the busy person who needs to save time, click here.
For those that like to browse the internet and research for themselves, click here.
We'll Do All The Work - You Just Check Your Email!
Are you a busy small business owner or volunteer of an organization or sports team who currently uses or has a need for custom imprinted merchandise but faces problems such as:
- No time or desire to sit in meetings listening to sales people
- Prefer the internet and email for research and purchases
- Do not have the ability to create artwork or the time to worry about artwork requirements
- Wish you could send a simple email with your ideas and have them magically turned into actual custom merchandise
Your wish is now reality!
We've taken the hassle out of purchasing your promotional items. We understand the world of today is a very different place than even a few years ago. Today's business is all about the speed and ease of the internet. And even when purchasing customized items, you still need to have this easy access. We also know that it's not your job to worry about artwork requirements and how to design the layout for the printing on your items. That's our job. Your only job should be to approve the order and approve the artwork. After that has been completed you simply need to take delivery of your merchandise at your front door! And that's exactly how we do business!
- You send us an email with your "vision". Tell us the product you would like along with what you would like imprinted on the product (logos, photos, colors, etc.) You can also ask for product recommendations if you are not sure which product to use.
- We'll send you FREE, NO OBLIGATION, ALL-INCLUSIVE quotes and ideas by email.
- Upon your email order approval, we'll prepare the artwork based on your specifications - for FREE!
- Upon your email approval of the final artwork, we'll produce the items and deliver them to your door!
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If You Would Like To Search For Products Yourself
Our website offers easy browsing to find the exact products you need. When you find your item, either click on the "Order Now" button, or simply click on the link "Get an All-Inclusive Quote!" NOTE: the pricing shown on each product is regular factory pricing. We may be able to offer you a LOWER price than the pricing shown depending on current specials. Also note that you do NOT need to request a quote in order to save money. Even if you click "Order Now" and submit an order, we will check for special pricing to pass savings on to you before processing!
Regardless of whether you request a quote or submit an order, we'll email you an all-inclusive quote or order confirmation quickly. This will be the complete cost for your order. WE HAVE NO HIDDEN FEES! After you approve the quote/order and verify your payment, we will design the layout for your products and send you an artwork proof. Upon approval of the artwork proof we will put your order into production and promptly ship it when production is completed. Everything is handled via email so we both have complete details in writing for our records.
Click here to search for products!
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Production Time
The time it takes to produce your order will be listed on each individual product page. This production time begins after you approve your order and artwork, and after payment has been established. Production time does not include shipping time from the factory to your location.
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Shipping
Some items will have a "Freight Estimate" located on the page. Please note these are estimates only and may vary slightly. Any listed shipping charges will be for standard ground service unless specifically noted. Shipping locations will vary based on the factory producing your order. We will verify the freight when we send you your all-inclusive quote or order confirmation.
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Payments
We offer 3 ways to pay for your custom merchandise:
Secure Credit Card Processing
We accept all major credit cards as well as payments through PayPal. Orders get processed right away (after your artwork approval) and production can begin immediately. Please note, however, that when you submit an order with a credit card payment, we do NOT process your credit card right away. We will wait until after you approve your final Order Confirmation showing the all-inclusive information.
Check/Money Order
The other method of payment is by check or money order. Production will begin after we actually receive the payment (and it clears!). Checks and money orders should be made payable to Graphic Details and mailed to 8 Avon Pl, South Glens Falls NY 12803. Please note that we require a minimum of a 50% deposit of the total order cost before production begins.
Open Account
Businesses and organizations that are listed acceptably in the major credit organizations (such as Dunn & Bradstreet) will receive a specific open credit amount automatically. If you are interested in opening an account, contact us with your business or organization name, address, and phone number. Our processing office will verify your credit rating and we'll advise you of your open account status within one day.
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Artwork Conditions and File Formats
We offer FREE designing and layout of your artwork, based on your idea or concept. You must submit your order BEFORE we begin your artwork process due to the time requirements involved in designing custom artwork.
Even though we offer artwork free of charge, you can send us any layout or idea you have electronically. Our preferred artwork file formats are:
Vector (Line Art) - .eps, .cdr, or .ai
Bitmap/Raster (Photographs) - .tif
(for bitmap/photo designs, please submit your layout at least 300 dpi at 100% to size. If graphics are to cover off the edge of your products (full bleed), please make your graphics 1/8" larger on all sides)
If submitting a photograph to include in your design, please submit it at least 300 dpi at 100% to size to get the clearest reprint on your products.
If you have any questions regarding your artwork, please do not hesitate to ask.
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Privacy Policy
We don't have all the normal "legal jargon" here. We make it simple. We NEVER share your email address, mailing address, name, or anything else with any other company or individual. We only use your information to contact you for OUR business needs. It's just "bad business" to do it any other way!
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Your Guarantee
We are very proud and confident of the products we produce. And we are certain they will meet your expectations completely. We guarantee you that your order will be produced 100% exactly as specified in the order and artwork details, and will be delivered on time (if needed by a specific day), or you can return the product for a full refund. You will need to contact us before you return the product and you will need to return 100% of the order.
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